Organizational effectiveness refers to an organization’s ability to achieve its goals and objectives. It encompasses various aspects, including operational efficiency, employee satisfaction, customer loyalty, and financial performance. Achieving organizational effectiveness requires a comprehensive approach that aligns the organization’s strategies, processes, and culture.
Organizations that prioritize effectiveness often outperform their competitors, fostering a positive work environment, attracting and retaining top talent, and delivering superior products or services. Historically, organizational effectiveness has been linked to the pioneering works of management theorists such as Frederick Taylor and Elton Mayo, who emphasized the importance of scientific management and human relations, respectively.